Privacy Policy

Last updated: June 8, 2025

At Portrayals XR, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you engage with our services, including via SMS messaging.

1. Information We Collect
When you opt in to receive messages or use our services, we may collect the following information:

Phone number

Name (if provided)

Communication preferences

Any other data voluntarily provided via forms or message replies

We may also automatically collect limited technical data (e.g., device type or browser info) to enhance user experience.

2. How We Use Your Information
We use the information you provide to:

Deliver immersive experiences and emotional wellness tools

Send SMS updates related to appointments, reminders, or relevant product content

Share important account or usage information

Respond to support inquiries

We will never use your phone number or data for unrelated marketing purposes without your explicit consent.

3. Data Sharing and Third Parties
We do not sell or rent your personal information. However, we may share your data with trusted service providers (e.g., SMS gateway partners) for the sole purpose of delivering messages or operating core platform features. All partners are required to maintain strict confidentiality and data protection standards.

4. Opt-Out and Consent Management
You can opt out of SMS communications at any time by replying STOP to any message you receive from us. To rejoin, simply text START. For other inquiries, reply HELP or email us at support@portrayalsxr.com.

Your continued use of our platform and services signifies your agreement to this policy.

5. Data Security
We implement reasonable technical and organizational safeguards to protect your data from unauthorized access, misuse, or disclosure. While no method of transmission over the internet or via mobile networks is 100% secure, we are committed to keeping your information safe.

6. Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes in our services or legal obligations. When changes occur, we will update the effective date at the top of this page. Continued use of Portrayals XR after changes implies acceptance.

7. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Portrayals XR Support Team
info@portrayalsxr.com